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The only draw back is when the battery goes it takes forever to recharge enough to be useful again.Other than that there are no flaws that I have discovered. I usually don't review things, I am doing this for let people know about the lack of serious support.We began running tests to optimize the service, including lowering speeds.Our engineers are working hard to find the right balance of always accessible worry-free internet, at a fair price, so you'll likely see speeds change over the next few days while we try to fine-tune that balance.Only 50 bucks a month for service is awesome as well.I would highly recommend this to anyone who travels extensively as I do.It’s a glimpse of how the internet should be, and we love it…

This didn't help either as the tech tersely wrote "what is your MAC address"?Btw, I don't work for a competitor of Karma etc., or Amazon, etc., I am just a person who was hoping to have a Wi Fi back up when I travel for work.Yes, I have the 2 dozen emails in the exchanges back and forth with Karma Tech Support. Shame on them and Karma as a whole, I wanted and needed it to work for me.This is truly the worst customer service I have ever recievedm.After 2 months with not a single successful connection to any Web site other than Karma I am giving up.We will continue to get you online so you can do what’s most important to you when on-the-go: things like email, streaming, and browsing. If you find that Neverstop doesn’t fit your needs, use our mobile apps to switch to Refuel, or head here for a refund.

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